Lexington Charter Bus is proud to offer comprehensive customer support with around the clock team of experts. Call (859) 710-5477 anytime, day or night, and speak to a real person, not a robot.
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Frequently Asked Questions About Renting a Charter Bus in Lexington
How much does it cost to book a Lexington charter bus?
The exact pricing for your Lexington bus rental will vary depending on the details of your trip, so we can’t provide an exact number until you call our 24/7 team at (859) 710-5477 for a free, no-obligation quote. If you would like more information before calling, check out our charter bus pricing guide, which can help give you a general idea of what your reservation might cost and how it’s calculated. When you’re ready to call, just provide the details of your trip and we’ll get you started with a personalized charter bus rental quote in minutes.
Is a deposit required?
Yes, a non-refundable deposit is required upon booking to secure your Lexington charter bus rental. The amount can vary depending on which provider you’re matched with but is typically about 10% of the cost of your rental. The remaining balance will be due 14 days prior to your trip.
What is your refund policy?
The deposit you pay upon booking is non-refundable, but you can receive a refund on anything else you've paid for up to 72 hours before your trip date. We are unable to offer refunds if you do not cancel at least 72 hours before your trip.
What is included in my Lexington charter bus rental?
A lot! Your quote includes use of a Lexington charter bus and professional bus driver, fuel, mileage, full coverage insurance, and processing fees. However, please know your quote does NOT include parking and tolls, gratuity for your driver (not required, but a 5-10% cash tip is customary), and lodging for your driver (required for multi-day trips).
Can I wrap the bus?
Absolutely! Many of our transportation partners allow you to wrap the bus for an additional fee. Just let us know when you call so we can match you with an appropriate charter bus provider.
Can I drink on a charter bus?
Yes, most of our providers are happy to allow drinking onboard for passengers 21+. Just be sure to clean up after yourselves, as you may be subject to a cleaning fee if there’s a mess left behind.
I have a CDL, can I drive my bus?
No. For everyone’s safety and convenience, we do not permit renters to drive their own vehicles. Each Lexington charter bus rental includes the services of a trained, licensed, and extensively vetted charter bus driver, so you can sit back and enjoy the ride knowing you and your group are in safe hands.